Explore how data is handled
We collect the details you enter, login logs, device signals, cookie data, and payment references so we can run the account, confirm requests, and keep the record accurate. When you add funds through Touch 'n Go, GrabPay, Boost dan FPX, we keep only the references needed
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to reconcile the wallet and answer a later query. A customer in Kuala Lumpur follows the same request path as anyone else in Malaysia, and any access or eligibility point depends on local law and is available where local law permits. We check retention by purpose:
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security logs, payment records, and support threads stay only as long as they still serve that purpose, then they are removed or reduced to a form that no longer points back to you. If you ask for a change, we will check the account first so
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the right record is updated.
Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.